Privacy Policy

1. Introduction

At SGSM PRO TOOL, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

• Name, email address, and contact details during registration
• Device information and IP address when you access our services
• Payment and transaction details for credit purchases
• Usage data including service requests, job history, and activity logs
• Cookies and similar tracking technologies for website functionality

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send administrative information such as updates and security alerts
• To respond to your support requests and inquiries
• To monitor usage and improve our services
• To detect and prevent fraud or unauthorized activities

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted service providers who assist us in operating our website and services, subject to confidentiality agreements.

We may disclose information when required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience, maintain session information, and analyze site traffic.

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services.

We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our services after changes constitutes acceptance of the updated policy.